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Published on: Nov 2022 | From USD $2900 | Published By: QY RESEARCH | Number Of Pages: 114
Report Scope
This latest report researches the industry structure, revenue and gross margin. Major players’ headquarters, market shares, industry ranking and profiles are presented. The primary and secondary research is done in order to access up-to-date government regulations, market information and industry data. Data were collected from the Customer Experience Outsourcing Services companies, distributors, end users, industry associations, governments' industry bureaus, industry publications, industry experts, third party database, and our in-house databases.
This report also includes a discussion of the major players across each regional Customer Experience Outsourcing Services market. Further, it explains the major drivers and regional dynamics of the global Customer Experience Outsourcing Services market and current trends within the industry.
Key Companies Covered
In this section of the report, the researchers have done a comprehensive analysis of the prominent players operating and the strategies they are focusing on to combat the intense competition. Company profiles and market share analysis of the prominent players are also provided in this section. Additionally, the specialists have done an all-encompassing analysis of each player. They have also provided reliable revenue, market share and rank data of the companies for the period 2017-2022. With the assistance of this report, key players, stakeholders, and other participants will be able to stay abreast of the recent and upcoming developments in the business, further enabling them to make efficient choices. Mentioned below are the prime players taken into account in this research report:
Teleperformance SA
Acquire BPO
Concentrix
Datacom
PROBE Group
Serco
Sitel
Startek
Stellar Global Solutions
SYKES
TTEC
Stream Global Services
West Corporation
Accenture
Market Segments
This report has explored the key segments: by Type and by Application. The lucrativeness and growth potential have been looked into by the industry experts in this report. This report also provides revenue forecast data by type and by application segments based on value for the period 2017-2028.
Customer Experience Outsourcing Services Segment by Type
Cloud
On-premise
Customer Experience Outsourcing Services Segment by Application
Logistics
Customer Relationship Management
Customer Interaction
Key Regions & Countries
This section of the report provides key insights regarding various regions and the key players operating in each region. Economic, social, environmental, technological, and political factors have been taken into consideration while assessing the growth of the particular region/country. The readers will also get their hands on the value data of each region and country for the period 2017-2028.
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Key Drivers & Barriers
High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.
COVID-19 and Russia-Ukraine War Influence Analysis
The readers in the section will understand how the Customer Experience Outsourcing Services market scenario changed across the globe during the pandemic, post-pandemic and Russia-Ukraine War. The study is done keeping in view the changes in aspects such as demand, consumption, transportation, consumer behavior, supply chain management, export and import, and production. The industry experts have also highlighted the key factors that will help create opportunities for players and stabilize the overall industry in the years to come.
Report Includes:
This report presents an overview of global market for Customer Experience Outsourcing Services market size. Analyses of the global market trends, with historic market revenue data for 2017 - 2021, estimates for 2022, and projections of CAGR through 2028.
This report researches the key producers of Customer Experience Outsourcing Services, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Customer Experience Outsourcing Services, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Customer Experience Outsourcing Services revenue, market share and industry ranking of main companies, data from 2017 to 2022. Identification of the major stakeholders in the global Customer Experience Outsourcing Services market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by type and by application, revenue, and growth rate, from 2017 to 2028. Evaluation and forecast the market size for Customer Experience Outsourcing Services revenue, projected growth trends, production technology, application and end-user industry.
Descriptive company profiles of the major global players, including Teleperformance SA, Acquire BPO, Concentrix, Datacom, PROBE Group, Serco, Sitel, Startek and Stellar Global Solutions, etc.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Experience Outsourcing Services Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Cloud
1.2.3 On-premise
1.3 Market by Application
1.3.1 Global Customer Experience Outsourcing Services Market Growth Rate by Application: 2017 VS 2021 VS 2028
1.3.2 Logistics
1.3.3 Customer Relationship Management
1.3.4 Customer Interaction
1.4 Study Objectives
1.5 Years Considered
2 Market Perspective
2.1 Global Customer Experience Outsourcing Services Market Size (2017-2028)
2.2 Customer Experience Outsourcing Services Market Size across Key Geographies Worldwide: 2017 VS 2021 VS 2028
2.3 Global Customer Experience Outsourcing Services Market Size by Region (2017-2022)
2.4 Global Customer Experience Outsourcing Services Market Size Forecast by Region (2023-2028)
2.5 Global Top Customer Experience Outsourcing Services Countries Ranking by Market Size
3 Customer Experience Outsourcing Services Competitive by Company
3.1 Global Customer Experience Outsourcing Services Revenue by Players
3.1.1 Global Customer Experience Outsourcing Services Revenue by Players (2017-2022)
3.1.2 Global Customer Experience Outsourcing Services Market Share by Players (2017-2022)
3.2 Global Customer Experience Outsourcing Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Covered: Ranking by Customer Experience Outsourcing Services Revenue
3.4 Global Customer Experience Outsourcing Services Market Concentration Ratio
3.4.1 Global Customer Experience Outsourcing Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Experience Outsourcing Services Revenue in 2021
3.5 Global Customer Experience Outsourcing Services Key Players Head office and Area Served
3.6 Key Players Customer Experience Outsourcing Services Product Solution and Service
3.7 Date of Enter into Customer Experience Outsourcing Services Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Global Customer Experience Outsourcing Services Breakdown Data by Type
4.1 Global Customer Experience Outsourcing Services Historic Revenue by Type (2017-2022)
4.2 Global Customer Experience Outsourcing Services Forecasted Revenue by Type (2023-2028)
5 Global Customer Experience Outsourcing Services Breakdown Data by Application
5.1 Global Customer Experience Outsourcing Services Historic Market Size by Application (2017-2022)
5.2 Global Customer Experience Outsourcing Services Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Customer Experience Outsourcing Services Revenue by Company (2020-2022)
6.2 North America Customer Experience Outsourcing Services Revenue by Type (2017-2028)
6.3 North America Customer Experience Outsourcing Services Revenue by Application (2017-2028)
6.4 North America Customer Experience Outsourcing Services Revenue by Country (2017-2028)
6.4.1 U.S.
6.4.2 Canada
7 Europe
7.1 Europe Customer Experience Outsourcing Services Revenue by Company (2020-2022)
7.2 Europe Customer Experience Outsourcing Services Revenue by Type (2017-2028)
7.3 Europe Customer Experience Outsourcing Services Revenue by Application (2017-2028)
7.4 Europe Customer Experience Outsourcing Services Revenue by Country (2017-2028)
7.4.1 Germany
7.4.2 France
7.4.3 U.K.
7.4.4 Italy
7.4.5 Russia
8 Asia Pacific
8.1 Asia Pacific Customer Experience Outsourcing Services Revenue by Company (2020-2022)
8.2 Asia Pacific Customer Experience Outsourcing Services Revenue by Type (2017-2028)
8.3 Asia Pacific Customer Experience Outsourcing Services Revenue by Application (2017-2028)
8.4 Asia Pacific Customer Experience Outsourcing Services Revenue by Region (2017-2028)
8.4.1 China
8.4.2 Japan
8.4.3 South Korea
8.4.4 India
8.4.5 Australia
8.4.6 Taiwan
8.4.7 Indonesia
8.4.8 Thailand
8.4.9 Malaysia
8.4.10 Philippines
8.4.11 Vietnam
9 Latin America
9.1 Latin America Customer Experience Outsourcing Services Revenue by Company (2020-2022)
9.2 Latin America Customer Experience Outsourcing Services Revenue by Type (2017-2028)
9.3 Latin America Customer Experience Outsourcing Services Revenue by Application (2017-2028)
9.4 Latin America Customer Experience Outsourcing Services Revenue by Country (2017-2028)
9.4.1 Mexico
9.4.2 Brazil
9.4.3 Argentina
10 Middle East and Africa
10.1 Middle East and Africa Customer Experience Outsourcing Services Revenue by Company (2020-2022)
10.2 Middle East and Africa Customer Experience Outsourcing Services Revenue by Type (2017-2028)
10.3 Middle East and Africa Customer Experience Outsourcing Services Revenue by Application (2017-2028)
10.4 Middle East and Africa Customer Experience Outsourcing Services Revenue by Country (2017-2028)
10.4.1 Turkey
10.4.2 Saudi Arabia
10.4.3 UAE
11 Company Profiles
11.1 Teleperformance SA
11.1.1 Teleperformance SA Company Details
11.1.2 Teleperformance SA Business Overview
11.1.3 Teleperformance SA Customer Experience Outsourcing Services Products and Services
11.1.4 Teleperformance SA Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.1.5 Teleperformance SA Customer Experience Outsourcing Services SWOT Analysis
11.1.6 Teleperformance SA Recent Developments
11.2 Acquire BPO
11.2.1 Acquire BPO Company Details
11.2.2 Acquire BPO Business Overview
11.2.3 Acquire BPO Customer Experience Outsourcing Services Products and Services
11.2.4 Acquire BPO Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.2.5 Acquire BPO Customer Experience Outsourcing Services SWOT Analysis
11.2.6 Acquire BPO Recent Developments
11.3 Concentrix
11.3.1 Concentrix Company Details
11.3.2 Concentrix Business Overview
11.3.3 Concentrix Customer Experience Outsourcing Services Products and Services
11.3.4 Concentrix Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.3.5 Concentrix Customer Experience Outsourcing Services SWOT Analysis
11.3.6 Concentrix Recent Developments
11.4 Datacom
11.4.1 Datacom Company Details
11.4.2 Datacom Business Overview
11.4.3 Datacom Customer Experience Outsourcing Services Products and Services
11.4.4 Datacom Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.4.5 Datacom Customer Experience Outsourcing Services SWOT Analysis
11.4.6 Datacom Recent Developments
11.5 PROBE Group
11.5.1 PROBE Group Company Details
11.5.2 PROBE Group Business Overview
11.5.3 PROBE Group Customer Experience Outsourcing Services Products and Services
11.5.4 PROBE Group Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.5.5 PROBE Group Customer Experience Outsourcing Services SWOT Analysis
11.5.6 PROBE Group Recent Developments
11.6 Serco
11.6.1 Serco Company Details
11.6.2 Serco Business Overview
11.6.3 Serco Customer Experience Outsourcing Services Products and Services
11.6.4 Serco Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.6.5 Serco Customer Experience Outsourcing Services SWOT Analysis
11.6.6 Serco Recent Developments
11.7 Sitel
11.7.1 Sitel Company Details
11.7.2 Sitel Business Overview
11.7.3 Sitel Customer Experience Outsourcing Services Products and Services
11.7.4 Sitel Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.7.5 Sitel Customer Experience Outsourcing Services SWOT Analysis
11.7.6 Sitel Recent Developments
11.8 Startek
11.8.1 Startek Company Details
11.8.2 Startek Business Overview
11.8.3 Startek Customer Experience Outsourcing Services Products and Services
11.8.4 Startek Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.8.5 Startek Customer Experience Outsourcing Services SWOT Analysis
11.8.6 Startek Recent Developments
11.9 Stellar Global Solutions
11.9.1 Stellar Global Solutions Company Details
11.9.2 Stellar Global Solutions Business Overview
11.9.3 Stellar Global Solutions Customer Experience Outsourcing Services Products and Services
11.9.4 Stellar Global Solutions Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.9.5 Stellar Global Solutions Customer Experience Outsourcing Services SWOT Analysis
11.9.6 Stellar Global Solutions Recent Developments
11.10 SYKES
11.10.1 SYKES Company Details
11.10.2 SYKES Business Overview
11.10.3 SYKES Customer Experience Outsourcing Services Products and Services
11.10.4 SYKES Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.10.5 SYKES Customer Experience Outsourcing Services SWOT Analysis
11.10.6 SYKES Recent Developments
11.11 TTEC
11.11.1 TTEC Company Details
11.11.2 TTEC Business Overview
11.11.3 TTEC Customer Experience Outsourcing Services Products and Services
11.11.4 TTEC Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.11.5 TTEC Recent Developments
11.12 Stream Global Services
11.12.1 Stream Global Services Company Details
11.12.2 Stream Global Services Business Overview
11.12.3 Stream Global Services Customer Experience Outsourcing Services Products and Services
11.12.4 Stream Global Services Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.12.5 Stream Global Services Recent Developments
11.13 West Corporation
11.13.1 West Corporation Company Details
11.13.2 West Corporation Business Overview
11.13.3 West Corporation Customer Experience Outsourcing Services Products and Services
11.13.4 West Corporation Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.13.5 West Corporation Recent Developments
11.14 Accenture
11.14.1 Accenture Company Details
11.14.2 Accenture Business Overview
11.14.3 Accenture Customer Experience Outsourcing Services Products and Services
11.14.4 Accenture Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022)
11.14.5 Accenture Recent Developments
12 Customer Experience Outsourcing Services Market Dynamics
12.1 Customer Experience Outsourcing Services Market Trends
12.2 Customer Experience Outsourcing Services Market Drivers
12.3 Customer Experience Outsourcing Services Market Challenges
12.4 Customer Experience Outsourcing Services Market Restraints
13 Research Findings and Conclusion
14 Appendix
14.1 Research Methodology
14.1.1 Methodology/Research Approach
14.1.2 Data Source
14.2 Author Details
List of Tables
Table 1. Global Customer Experience Outsourcing Services Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
Table 2. Key Players of Cloud
Table 3. Key Players of On-premise
Table 4. Global Customer Experience Outsourcing Services Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
Table 5. Global Customer Experience Outsourcing Services Market Size (US$ Million) by Region: 2017 VS 2021 VS 2028
Table 6. Global Customer Experience Outsourcing Services Revenue by Region (2017-2022) & (US$ Million)
Table 7. Global Customer Experience Outsourcing Services Revenue Market Share by Region (2017-2022)
Table 8. Global Customer Experience Outsourcing Services Revenue by Players (2017-2022) & (US$ Million)
Table 9. Global Customer Experience Outsourcing Services Market Share by Players (2017-2022)
Table 10. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Outsourcing Services as of 2021)
Table 11. Ranking of Global Top Customer Experience Outsourcing Services Companies by Revenue (US$ Million) in 2021
Table 12. Global 5 Largest Players Market Share by Customer Experience Outsourcing Services Revenue (CR5 and HHI) & (2017-2022)
Table 13. Key Players Headquarters and Area Served
Table 14. Key Players Customer Experience Outsourcing Services Product Solution and Service
Table 15. Date of Key Manufacturers Enter into Customer Experience Outsourcing Services Market
Table 16. Mergers & Acquisitions, Expansion Plans
Table 17. Global Customer Experience Outsourcing Services Market Size by Type (2017-2022) & (US$ Million)
Table 18. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2017-2022)
Table 19. Global Customer Experience Outsourcing Services Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 20. Global Customer Experience Outsourcing Services Revenue Market Share by Type (2023-2028)
Table 21. Global Customer Experience Outsourcing Services Market Size by Application (2017-2022) & (US$ Million)
Table 22. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2017-2022)
Table 23. Global Customer Experience Outsourcing Services Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 24. Global Customer Experience Outsourcing Services Revenue Market Share by Application (2023-2028)
Table 25. North America Customer Experience Outsourcing Services Revenue by Company (2020-2022) & (US$ Million)
Table 26. North America Customer Experience Outsourcing Services Revenue by Type (2017-2022) & (US$ Million)
Table 27. North America Customer Experience Outsourcing Services Revenue by Type (2023-2028) & (US$ Million)
Table 28. North America Customer Experience Outsourcing Services Revenue by Application (2017-2022) & (US$ Million)
Table 29. North America Customer Experience Outsourcing Services Revenue by Application (2023-2028) & (US$ Million)
Table 30. North America Customer Experience Outsourcing Services Revenue by Country (2017-2022) & (US$ Million)
Table 31. North America Customer Experience Outsourcing Services Revenue by Country (2023-2028) & (US$ Million)
Table 32. Europe Customer Experience Outsourcing Services Revenue by Company (2020-2022) & (US$ Million)
Table 33. Europe Customer Experience Outsourcing Services Revenue by Type (2017-2022) & (US$ Million)
Table 34. Europe Customer Experience Outsourcing Services Revenue by Type (2023-2028) & (US$ Million)
Table 35. Europe Customer Experience Outsourcing Services Revenue by Application (2017-2022) & (US$ Million)
Table 36. Europe Customer Experience Outsourcing Services Revenue by Application (2023-2028) & (US$ Million)
Table 37. Europe Customer Experience Outsourcing Services Revenue by Country (2017-2022) & (US$ Million)
Table 38. Europe Customer Experience Outsourcing Services Revenue by Country (2023-2028) & (US$ Million)
Table 39. Asia Pacific Customer Experience Outsourcing Services Revenue by Company (2020-2022) & (US$ Million)
Table 40. Asia Pacific Customer Experience Outsourcing Services Revenue by Type (2017-2022) & (US$ Million)
Table 41. Asia Pacific Customer Experience Outsourcing Services Revenue by Type (2023-2028) & (US$ Million)
Table 42. Asia Pacific Customer Experience Outsourcing Services Revenue by Application (2017-2022) & (US$ Million)
Table 43. Asia Pacific Customer Experience Outsourcing Services Revenue by Application (2023-2028) & (US$ Million)
Table 44. Asia Pacific Customer Experience Outsourcing Services Revenue by Region (2017-2022) & (US$ Million)
Table 45. Asia Pacific Customer Experience Outsourcing Services Revenue by Region (2023-2028) & (US$ Million)
Table 46. Latin America Customer Experience Outsourcing Services Revenue by Company (2020-2022) & (US$ Million)
Table 47. Latin America Customer Experience Outsourcing Services Revenue by Type (2017-2022) & (US$ Million)
Table 48. Latin America Customer Experience Outsourcing Services Revenue by Type (2023-2028) & (US$ Million)
Table 49. Latin America Customer Experience Outsourcing Services Revenue by Application (2017-2022) & (US$ Million)
Table 50. Latin America Customer Experience Outsourcing Services Revenue by Application (2023-2028) & (US$ Million)
Table 51. Latin America Customer Experience Outsourcing Services Revenue by Country (2017-2022) & (US$ Million)
Table 52. Latin America Customer Experience Outsourcing Services Revenue by Country (2023-2028) & (US$ Million)
Table 53. Middle East and Africa Customer Experience Outsourcing Services Revenue by Company (2020-2022) & (US$ Million)
Table 54. Middle East and Africa Customer Experience Outsourcing Services Revenue by Type (2017-2022) & (US$ Million)
Table 55. Middle East and Africa Customer Experience Outsourcing Services Revenue by Type (2023-2028) & (US$ Million)
Table 56. Middle East and Africa Customer Experience Outsourcing Services Revenue by Application (2017-2022) & (US$ Million)
Table 57. Middle East and Africa Customer Experience Outsourcing Services Revenue by Application (2023-2028) & (US$ Million)
Table 58. Middle East and Africa Customer Experience Outsourcing Services Revenue by Country (2017-2022) & (US$ Million)
Table 59. Middle East and Africa Customer Experience Outsourcing Services Revenue by Country (2023-2028) & (US$ Million)
Table 60. Teleperformance SA Company Details
Table 61. Teleperformance SA Business Overview
Table 62. Teleperformance SA Customer Experience Outsourcing Services Product and Services
Table 63. Teleperformance SA Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 64. Teleperformance SA Customer Experience Outsourcing Services SWOT Analysis
Table 65. Teleperformance SA Recent Developments
Table 66. Acquire BPO Company Details
Table 67. Acquire BPO Business Overview
Table 68. Acquire BPO Customer Experience Outsourcing Services Product and Services
Table 69. Acquire BPO Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 70. Acquire BPO Customer Experience Outsourcing Services SWOT Analysis
Table 71. Acquire BPO Recent Developments
Table 72. Concentrix Company Details
Table 73. Concentrix Business Overview
Table 74. Concentrix Customer Experience Outsourcing Services Product and Services
Table 75. Concentrix Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 76. Concentrix Customer Experience Outsourcing Services SWOT Analysis
Table 77. Concentrix Recent Developments
Table 78. Datacom Company Details
Table 79. Datacom Business Overview
Table 80. Datacom Customer Experience Outsourcing Services Product and Services
Table 81. Datacom Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 82. Datacom Customer Experience Outsourcing Services SWOT Analysis
Table 83. Datacom Recent Developments
Table 84. PROBE Group Company Details
Table 85. PROBE Group Business Overview
Table 86. PROBE Group Customer Experience Outsourcing Services Product and Services
Table 87. PROBE Group Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 88. PROBE Group Customer Experience Outsourcing Services SWOT Analysis
Table 89. PROBE Group Recent Developments
Table 90. Serco Company Details
Table 91. Serco Business Overview
Table 92. Serco Customer Experience Outsourcing Services Product and Services
Table 93. Serco Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 94. Serco Customer Experience Outsourcing Services SWOT Analysis
Table 95. Serco Recent Developments
Table 96. Sitel Company Details
Table 97. Sitel Business Overview
Table 98. Sitel Customer Experience Outsourcing Services Product and Services
Table 99. Sitel Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 100. Sitel Customer Experience Outsourcing Services SWOT Analysis
Table 101. Sitel Recent Developments
Table 102. Startek Company Details
Table 103. Startek Business Overview
Table 104. Startek Customer Experience Outsourcing Services Product and Services
Table 105. Startek Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 106. Startek Customer Experience Outsourcing Services SWOT Analysis
Table 107. Startek Recent Developments
Table 108. Stellar Global Solutions Company Details
Table 109. Stellar Global Solutions Business Overview
Table 110. Stellar Global Solutions Customer Experience Outsourcing Services Product and Services
Table 111. Stellar Global Solutions Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 112. Stellar Global Solutions Customer Experience Outsourcing Services SWOT Analysis
Table 113. Stellar Global Solutions Recent Developments
Table 114. SYKES Company Details
Table 115. SYKES Business Overview
Table 116. SYKES Customer Experience Outsourcing Services Product and Services
Table 117. SYKES Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 118. SYKES Customer Experience Outsourcing Services SWOT Analysis
Table 119. SYKES Recent Developments
Table 120. TTEC Company Details
Table 121. TTEC Business Overview
Table 122. TTEC Customer Experience Outsourcing Services Product and Services
Table 123. TTEC Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 124. TTEC Recent Developments
Table 125. Stream Global Services Company Details
Table 126. Stream Global Services Business Overview
Table 127. Stream Global Services Customer Experience Outsourcing Services Product and Services
Table 128. Stream Global Services Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 129. Stream Global Services Recent Developments
Table 130. West Corporation Company Details
Table 131. West Corporation Business Overview
Table 132. West Corporation Customer Experience Outsourcing Services Product and Services
Table 133. West Corporation Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 134. West Corporation Recent Developments
Table 135. Accenture Company Details
Table 136. Accenture Business Overview
Table 137. Accenture Customer Experience Outsourcing Services Product and Services
Table 138. Accenture Customer Experience Outsourcing Services Revenue in Customer Experience Outsourcing Services Business (2017-2022) & (US$ Million)
Table 139. Accenture Recent Developments
Table 140. Customer Experience Outsourcing Services Market Trends
Table 141. Customer Experience Outsourcing Services Market Drivers
Table 142. Customer Experience Outsourcing Services Market Challenges
Table 143. Customer Experience Outsourcing Services Market Restraints
Table 144. Research Programs/Design for This Report
Table 145. Key Data Information from Secondary Sources
Table 146. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Customer Experience Outsourcing Services Sales Market Share by Type: 2021 VS 2028
Figure 2. Cloud Features
Figure 3. On-premise Features
Figure 4. Global Customer Experience Outsourcing Services Sales Market Share by Application: 2021 VS 2028
Figure 5. Logistics Case Studies
Figure 6. Customer Relationship Management Case Studies
Figure 7. Customer Interaction Case Studies
Figure 8. Customer Experience Outsourcing Services Report Years Considered
Figure 9. Global Customer Experience Outsourcing Services Revenue, (US$ Million), 2017 VS 2021 VS 2028
Figure 10. Global Customer Experience Outsourcing Services Market Size 2017-2028 (US$ Million)
Figure 11. Global Customer Experience Outsourcing Services Market Size Market Share by Region: 2021 VS 2028
Figure 12. Global Customer Experience Outsourcing Services Revenue Market Share by Region in 2017 VS 2022
Figure 13. Global Top 10 Customer Experience Outsourcing Services Countries Ranking by Market Size (US$ Million) in 2021
Figure 14. Global Customer Experience Outsourcing Services Market Share by Players in 2021
Figure 15. Global Top Customer Experience Outsourcing Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Outsourcing Services as of 2021)
Figure 16. The Top 10 and 5 Players Market Share by Customer Experience Outsourcing Services Revenue in 2021
Figure 17. North America Customer Experience Outsourcing Services Revenue Market Share by Company in 2021
Figure 18. North America Customer Experience Outsourcing Services Revenue Market Share by Type (2017-2028)
Figure 19. North America Customer Experience Outsourcing Services Revenue Market Share by Application (2017-2028)
Figure 20. North America Customer Experience Outsourcing Services Revenue Share by Country (2017-2028)
Figure 21. U.S. Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 22. Canada Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 23. Europe Customer Experience Outsourcing Services Revenue Market Share by Company in 2021
Figure 24. Europe Customer Experience Outsourcing Services Revenue Market Share by Type (2017-2028)
Figure 25. Europe Customer Experience Outsourcing Services Revenue Market Share by Application (2017-2028)
Figure 26. Europe Customer Experience Outsourcing Services Revenue Share by Country (2017-2028)
Figure 27. Germany Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 28. France Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 29. U.K. Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 30. Italy Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 31. Russia Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 32. Asia Pacific Customer Experience Outsourcing Services Revenue Market Share by Company in 2021
Figure 33. Asia Pacific Customer Experience Outsourcing Services Revenue Market Share by Type (2017-2028)
Figure 34. Asia Pacific Customer Experience Outsourcing Services Revenue Market Share by Application (2017-2028)
Figure 35. Asia Pacific Customer Experience Outsourcing Services Revenue Share by Region (2017-2028)
Figure 36. China Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 37. Japan Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 38. South Korea Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 39. India Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 40. Australia Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 41. Taiwan Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 42. Indonesia Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 43. Thailand Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 44. Malaysia Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 45. Philippines Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 46. Vietnam Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 47. Latin America Customer Experience Outsourcing Services Revenue Market Share by Company in 2021
Figure 48. Latin America Customer Experience Outsourcing Services Revenue Market Share by Type (2017-2028)
Figure 49. Latin America Customer Experience Outsourcing Services Revenue Market Share by Application (2017-2028)
Figure 50. Latin America Customer Experience Outsourcing Services Revenue Share by Country (2017-2028)
Figure 51. Mexico Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 52. Brazil Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 53. Argentina Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 54. Middle East and Africa Customer Experience Outsourcing Services Revenue Market Share by Company in 2021
Figure 55. Middle East and Africa Customer Experience Outsourcing Services Revenue Market Share by Type (2017-2028)
Figure 56. Middle East and Africa Customer Experience Outsourcing Services Revenue Market Share by Application (2017-2028)
Figure 57. Middle East and Africa Customer Experience Outsourcing Services Revenue Share by Country (2017-2028)
Figure 58. Turkey Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 59. Saudi Arabia Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 60. UAE Customer Experience Outsourcing Services Revenue (2017-2028) & (US$ Million)
Figure 61. Teleperformance SA Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 62. Acquire BPO Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 63. Concentrix Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 64. Datacom Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 65. PROBE Group Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 66. Serco Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 67. Sitel Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 68. Startek Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 69. Stellar Global Solutions Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 70. SYKES Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 71. TTEC Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 72. Stream Global Services Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 73. West Corporation Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 74. Accenture Revenue Growth Rate in Customer Experience Outsourcing Services Business (2017-2022)
Figure 75. Bottom-up and Top-down Approaches for This Report
Figure 76. Data Triangulation
Figure 77. Key Executives Interviewed
SECONDARY RESEARCH
Secondary Research Information is collected from a number of publicly available as well as paid databases. Public sources involve publications by different associations and governments, annual reports and statements of companies, white papers and research publications by recognized industry experts and renowned academia etc. Paid data sources include third party authentic industry databases.
PRIMARY RESEARCH
Once data collection is done through secondary research, primary interviews are conducted with different stakeholders across the value chain like manufacturers, distributors, ingredient/input suppliers, end customers and other key opinion leaders of the industry. Primary research is used both to validate the data points obtained from secondary research and to fill in the data gaps after secondary research.
MARKET ENGINEERING
The market engineering phase involves analyzing the data collected, market breakdown and forecasting. Macroeconomic indicators and bottom-up and top-down approaches are used to arrive at a complete set of data points that give way to valuable qualitative and quantitative insights. Each data point is verified by the process of data triangulation to validate the numbers and arrive at close estimates.
EXPERT VALIDATION
The market engineered data is verified and validated by a number of experts, both in-house and external.
REPORT WRITING/ PRESENTATION
After the data is curated by the mentioned highly sophisticated process, the analysts begin to write the report. Garnering insights from data and forecasts, insights are drawn to visualize the entire ecosystem in a single report.
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